This screen shows the responses to a single question in The BI & Analytics Survey. You can choose the question in the dropdown box in the top left corner of the report. The filters to the left of the screen can be used to modify the chart.
n = 1154
The KPI Dashboard allows you to compare product results by criteria (KPIs). For each KPI, values are shown for all the products in the peer group selected in the peer group filter. The peer group average is displayed as a gray bar. All products displayed above the gray bar are above average in the peer group, and those below the gray bar are below average. At the top of the screen, you can choose which KPI and peer group to analyze.
This report shows a summary of the KPI results for a single product. The dashboard displays the results for aggregated KPIs in bold and the root KPIs in regular. Simply select a peer group and product in the filters at the top of the screen. The product filter will only display the products in the selected peer group. The peer group filter will only display the peer groups in which the selected product appears.
This screen allows you to make your own short list of products and compare them directly against each other based on multiple criteria. First select a peer group that you want as the basis for the product comparison in the filter. Then select the relevant criteria (KPIs). Multiple KPIs can be selected in this filter. Finally select the products you wish to compare.
The BI & Analytics Survey Analyzer web app is an interactive tool that enables you to perform your own custom analysis of The BI & Analytics Survey data. The app contains results from all the questions asked in The BI & Analytics Survey 24. Product-related results based on a series of important criteria (known here as KPIs – Key Performance Indicators) are also available to view.
| Abbreviation | Question |
|---|---|
| Benefits: Better decisions | To what extent do you now make better business decisions through better analysis? |
| Benefits: Competitive advantage | To what extent has your competitive advantage increased? |
| Benefits: Costs | To what extent have you reduced costs? (IT or non-IT) |
| Benefits: Customer satisfaction | To what extent has your customer satisfaction improved? |
| Benefits: Data quality | To what extent has your data quality improved? |
| Benefits: Employee satisfaction | To what extent has your employee satisfaction improved? |
| Benefits: Faster reporting | To what extent has your reporting, analysis or planning become faster? |
| Benefits: Headcount | To what extent have you saved on headcount in business departments or IT? |
| Benefits: Operational efficency | To what extent has your operational efficiency improved? |
| Benefits: Increased revenues | To what extent have your revenues increased? |
| Capabilities: Advanced and predictive analytics capabilities | How would you rate the capabilities of your BI & analytics product for advanced & predictive analytics? |
| Capabilities: Creating ad hoc queries/performing analyses | How would you rate the capabilities of your BI & analytics product to create ad hoc queries / perform analyses? |
| Capabilities: Creating dashboards/reports | How would you rate the capabilities of your BI & analytics product for creating dashboards and reports? |
| Capabilities: Data preparation | How would you rate the ease of use of your BI & analytics product for data modeling and preparation? |
| Capabilities: Distribution of content | How would you rate the capabilities of your BI & analytics product for the distribution of content such as reports and dashboards? |
| Capabilities: Ease of use for content creators | How would you rate the ease of use of your BI & analytics product for content creators? |
| Capabilities: Ease of use for content consumers | How would you rate the ease of use of your BI & analytics product for content consumers? |
| Capabilities: Ease of use for data modeling ad preparation | How would you rate the ease of use for data modeling and preparation of your BI & analytics product? |
| Capabilities: Flexibility for adapting the software | How would you rate the flexibility of your BI & analytics product for adapting the software? |
| Capabilities: Flexibility for content creation | How would you rate the flexibility of your BI & analytics product for content creation? |
| Capabilities: Flexibility for data modeling and connectivity | How would you rate the flexibility of your BI & analytics product for data modeling and connectivity? |
| Capabilities: Mobile BI | How would you rate the capabilities of your BI & analytics product for mobile BI? |
| Capabilities: Planning, budgeting and forecasting capabilities | How would you rate the capabilities of your BI & analytics product for planning and budgeting? |
| Capabilities: Viewing reports and navigating dashboards | How would you rate the capabilities of your BI & analytics product for viewing reports and navigating dashboards? |
| Demographics: Country | Country |
| Demographics: Department | Which department do you work in? |
| Demographics: Departments using BI & analytics | Which departments use BI & analytics applications? |
| Demographics: European region | European region |
| Demographics: Industry | Industry sector |
| Demographics: Number of BI & analytics product users | Number of BI & analytics product users |
| Demographics: Number of BI & analytics users | Number of BI & analytics users |
| Demographics: Number of employees | Number of employees |
| Demographics: Position | Position in company |
| Demographics: Region | Region |
| Implementation: Project length | How long did it take to implement the BI & analytics software? |
| Implementation: Project on-budget | Was your project completed within the budget originally specified? |
| Implementation: Project on-time | Was your project completed within the timeframe originally specified? |
| Implementation: Satisfaction with staff | How do you rate the level of satisfaction with the staff assigned? |
| Implementation: User satisfaction (business) | How do you rate the level of user satisfaction with the implementation of the technical aspects (tool implementation, data management) of your project? |
| Implementation: User satisfaction (technical) | How do you rate the level of user satisfaction with the implementation of the business aspects of your project? |
| Product: Application age | When did your company start using the product? |
| Product: Data volume | What is the amount of data in the databases used with your product? |
| Product: Front-end product SAP BW | Please indicate the front-end products you use with SAP BW. |
| Product: Price-to-value | How would you rate the price-to-value of your BI & analytics product? |
| Product: Product satisfaction | To what degree are you satisfied with your BI & analytics product? |
| Product: Query response time | What is the typical query response time that end users see? |
| Product: Recommendation of product | Would you recommend others to buy your BI & analytics product? |
| Product: Usage problems | What are the most serious problems you have encountered in using the product? | Sales experience: General behavior | How would you rate the vendor's general conduct during the purchasing process? |
| Sales experience: Industry knowledge | How would you rate the vendor's understanding of your industry-specific requirements during the purchasing process? |
| Sales experience: Marketing/sales promises kept | How would you rate the vendor's ability to keep marketing/sales promises? |
| Sales experience: Pricing/contract flexibility | How flexible was the vendor in terms of pricing and contract? |
| Sales experience: Product evaluation/contract negotiation | How would you rate your experience with the vendor when evaluating the product and during contract negotiation? |
| Sales experience: Understanding of needs | How would you rate the vendor's ability to understand your organization's needs? |
| Sales experience: Vendor responsiveness | How timely and thorough were the vendor's responses to product-related and technical questions you had? |
| Selection: Acquired products | Which products has your organization acquired? |
| Selection: Chosen product | With which product are you most familiar? |
| Selection: Evaluated products | Which products has your organization evaluated? |
| Selection: Reasons for replacing BI & analytics systems | Reasons for replacing/abolishing BI & analytics system(s)? |
| Selection: Reasons to buy | Why was the product chosen? |
| Selection: Replaced BI & analytics systems | Has your organization replaced/abolished BI & analytics systems in the last 12 months? |
| Selection: Selection type | Did your organization conduct a formal product selection? |
| Support: Implementer support | How do you rate the support provided by the implementer? |
| Support: Vendor support | How do you rate the support provided by the vendor? |
| Tasks: Advanced analytics | Do you use or plan to use the application for advanced analytics? |
| Tasks: Analysis | Do you use or plan to use the application for analysis? |
| Tasks: Dashboards/Scorecards | Do you use or plan to use the application for dashboards/scorecards? |
| Tasks: Financial consolidation | Do you use or plan to use the application for financial consolidation? |
| Tasks: Planning/Budgeting/Forecasting | Do you use or plan to use the application for planning, budgeting and forecasting? |
| Tasks: Reporting | Do you use or plan to use the application for reporting? |
| Trends: Cloud BI | Does your company use cloud BI with your BI & analytics tool? |
| Trends: Embedded BI | Does your company use your BI & analytics tool for embedded BI? |
| Trends: Intelligent insights | Does your company use your BI & analytics tool for intelligent insights? |
| Trends: Operational BI | Does your company use your BI & analytics tool with real-time data? |
| Trends: Visual analysis | Does your company use your BI & analytics tool for visual analysis? |
Business software generalists have a broad product portfolio that is not limited to BI and analytics, including most (or all) types of enterprise software for a variety of business requirements (e.g., ERP).
Includes products that mainly focus on the creation and distribution of standardized and governed content such as dashboards or reports.
Includes products that mainly focus on ad hoc query, data navigation and analysis.
Includes reporting and analytics products that support open standards for embedding in other business applications (e.g., ERP systems) and are used by a significant proportion of clients in this way.
BI & analytics specialists are software vendors who focus solely on BI and/or analytics. Often, they have just one product in their portfolio.
Includes products from companies with annual revenues of $400m+ and a truly international reach (partner ecosystem, on-site locations, global installations and revenues).
Products in this peer group are typically (but not exclusively) used in small and midsize scenarios and/or departmental implementations with a moderate number of users and data volumes.
Products in this peer group are typically (but not exclusively) used in large scenarios and/or enterprise-wide implementations with a large number of users and data volumes.
| Product | Number of answers |
|---|---|
| Bissantz | 44 |
| DigDash | 38 |
| Entrinsik | 34 |
| IBM Cognos Analytics | 28 |
| IBM Planning Analytics | 30 |
| InfoZoom | 53 |
| Microsoft Excel | 61 |
| Microsoft Power BI | 183 |
| MicroStrategy ONE | 74 |
| MyReport | 37 |
| Oracle Analytics Cloud | 33 |
| Pyramid | 29 |
| Qlik Sense | 81 |
| QlikView | 40 |
| SAP Analytics Cloud | 40 |
| SAP BO BI | 68 |
| Suadeo | 30 |
| Tableau | 70 |
| TARGIT | 29 |
| Zoho Analytics | 33 |
| Aggregated KPIs | Root KPIs |
|---|---|
| Business Value | Business Benefits |
| Project Success | |
| Project Length | |
| Customer Satisfaction | Price to Value |
| Recommendation | |
| Vendor Support | |
| Implementer Support | |
| Product Satisfaction | |
| Sales Experience | |
| Functionality | Dashboards & Reports |
| Distribution of Reports | |
| Analyses & Ad Hoc Query | |
| Advanced & Predictive Analytics | |
| Data Preparation | |
| Mobile BI | |
| User Experience | Ease of Use |
| Flexibility | |
| Performance Satisfaction | |
| Innovation | Cloud BI |
| Visual Analysis | |
| Operational BI | |
| Embedded BI | |
| Competitiveness | Considered for Purchase |
| Competitive Win Rate | |
| KPI | Short explanation |
|---|---|
| Business Benefits | This KPI is based on the achievement level of a variety of business benefits. |
| Project Success | This KPI is based on the implementation satisfaction level and the frequency of projects completed on time and on budget. |
| Project Length | This KPI is based on how quickly the product is implemented. |
| Business Value | This aggregated KPI combines the Business Benefits, Project Success and Project Length KPIs. |
| Price to Value | This KPI is based on how users rate their BI & analytics tool in terms of price to value. |
| Recommendation | This KPI is based on how many users would recommend the product to others. |
| Vendor Support | This KPI measures user satisfaction with the level of vendor support provided for the product. |
| Implementer Support | This KPI measures user satisfaction with the level of the implementer’s support for the product. |
| Product Satisfaction | This KPI is based on the level of satisfaction with the product. |
| Sales Experience | This KPI is based on how respondents rate the sales/purchasing experience with the vendor. |
| Customer Satisfaction | This aggregated KPI combines the Price to Value, Recommendation, Vendor Support, Implementer Support, Product Satisfaction and Sales Experience KPIs. |
| Dashboards & Reports | This KPI is based on how users rate their BI & analytics tool for creating dashboards/reports (data selection, data visualization, formatting/layout). |
| Distribution of Reports | This KPI is based on how users rate their BI & analytics tool in terms of its support for the distribution of reports (dispatch/publication, scheduling, formats). |
| Analyses & Ad Hoc Query | This KPI is based on how users rate their BI & analytics tool for performing analyses (navigation, visual support, automated insights) and creating ad hoc queries (usability, semantic model). |
| Advanced & Predictive Analytics | This KPI is based on how many survey respondents use advanced and predictive analysis (such as data mining, machine learning) with their BI tool and how users rate those capabilities. |
| Data Preparation | This KPI is based on how users rate their BI tool in terms of data preparation. |
| Mobile BI | This KPI is based on how users rate the use of their BI tool on a mobile device. |
| Functionality | This aggregated KPI combines the Dashboards & Reports, Distribution of Reports, Analyses & Ad Hoc Query, Advanced & Predictive Analytics, Data Preparation and Mobile BI KPIs. |
| Ease of Use | This KPI is based on how often the product was chosen for its ease of use, and on how users rate the ease of use of their BI tool. |
| Flexibility | This KPI is based on how users rate the flexibility of their BI tool, and on the frequency of complaints about user flexibility post-implementation. |
| Performance Satisfaction | This KPI measures the frequency of complaints about the system’s performance. |
| User Experience | This KPI combines the Ease of Use, Flexibility and Performance Satisfaction KPIs. |
| Cloud BI | This KPI is based on how many sites currently use the product in a cloud environment. |
| Visual Analysis | This KPI is based on how many sites currently use visual analysis with their BI & analytics tool. |
| Operational BI | This KPI is based on how many sites currently use real-time data from transactional systems with their BI & analytics tool. |
| Embedded BI | This KPI is based on how many survey respondents use embedded BI. |
| Innovation | This KPI combines the Cloud BI, Visual Analysis, Mobile BI, Operational BI and Embedded BI KPIs to measure the product’s level of innovation. |
| Considered for Purchase | This KPI is based on whether respondents considered purchasing the product. |
| Competitive Win Rate | This KPI is based on the percentage of wins in competitive evaluations. |
| Competitiveness | This aggregated KPI combines the Considered for Purchase and Competitive Win Rate KPIs. |