macs Software is a German vendor founded in 1999 and headquartered in Zimmern ob Rottweil, Germany. The group of companies also has offices in Rosenheim, Cape Town and Alpharetta, Georgia (USA). macs Software is a rather small vendor with approximately 30 employees.

macs Software is a single-product company offering macs complete, a planning and performance management platform for fully integrated, detailed business planning. The vendor has a somewhat different outlook to its competitors. macs complete is focused on integrated corporate planning scenarios including the cross-linking of driver-based sub-budgets for sales/revenues/conditions, procurement, capacity and overhead costs.

Initially this results in a transparent profit and loss statement and planning based on multi-step contribution margin accounting, which is transferred to an integrated financial plan (P & L, balance sheet, cash flow) that can be consolidated if required in a group environment. The transfer of bills of materials and work plans from appropriate ERP systems for procurement and capacity planning is a particular strength of macs complete, helping to improve the accuracy of planning results.

macs complete targets business departments in mid-sized manufacturing companies with more than 100 employees. Around 250 companies currently use it, mainly in the DACH region but also in South Africa for example.

Besides providing software, macs Software consultants also possess strong business know-how, supporting customers by advising them how best to implement the software according to their particular business needs

User & Use Cases

Besides planning, customers mainly use macs complete for ad hoc query and reporting, standard/enterprise reporting and basic data analysis. 50 percent of respondents plan to
use it for dashboards/scorecards in the future and 41 percent for advanced analysis. macs complete targets mid-sized companies across all industries. 84 percent of our sample of
macs complete customers come from mid-sized companies (100-2,500 employees) with a median of 12 users (with 10 of them using planning functionality). The mean of 38 users
(26 for planning) shows there are also some larger implementations. 69 percent of macs complete users are planning users – just above the survey average of 62 percent – reflecting
the fact that macs complete is essentially a planning tool rather than a BI tool.

Current vs. planned use (besides planning)

N=29

Percentage of employees using Template

N=31

Planning users (as a percentage of all users)

N=31

Total number of users per company

N=31

Planning users per company

N=31

Company size (number of employees)

N=31

Summary of macs complete highlights

With 15 top ranks and 18 leading ranks, macs Software once again achieves great results in BARC’s Planning Survey. Excellent ratings in numerous important KPIs help to consolidate its position as a small but leading planning and CPM vendor in the DACH region. Companies can benefit from using macs complete in terms of increased transparency of planning, more precise/detailed planning, improved integration of planning with reporting/analysis, improved integration of different sub-budgets and reduced planning complexity. 96 percent of respondents are ‘somewhat satisfied’ or ‘very satisfied’ with macs complete, which is the main reason for its high recommendation rate of 96 percent. With its planning and performance management platform, macs Software offers comprehensive functionality for an integrated, detailed business planning approach in mid-sized manufacturing companies.

Competitive win rate – Top-ranked

Peer Group: Solutions-focused Planning Products

macs rating for competitive win rate in the solutions-focused planning products peer group

Vendor support – Top-ranked

Peer Group: Solutions-focused Planning Products

macs rating for vendor suport in the solutions-focused planning products peer group

Project success – Top-ranked

Peer Group: Solutions-focused Planning Products

macs rating for project success in the solutions-focused products peer group

Price-to-value – Top-ranked

Peer Group: Solutions-focused Planning Products

macs rating for price-to-value in the solutions-focused planning products peer group

Performance satisfaction – Top-ranked

Peer Group: Solutions-focused Planning Products

macs rating for performance satisfaction in the solutions-focused planning products peer group

Want to see the whole picture?

BARC’s Vendor Performance Summary contains an overview of The Planning Survey results based on feedback from macs complete users, accompanied by expert analyst commentary.

Purchase the Vendor Performance Summary

Planning Survey 18 Awards

macs complete

Peer Groups European vendors, Solution-focused planning products
Vendormacs Software
Number of responses31
Productmacs complete
Offices4 offices in Germany (HQ), United States and South Africa
Employees30
Customers> 250
Revenues (2017)n/s
Websitewww.macscontrolling.com

Quotes from the Planning Survey 18

Once again this year, macs Software is ranked top for support in both of its peer groups. Customers are generally satisfied with the vendor’s support and benefit from its product knowledge and implementation experience.
Planning Survey 18
The level of implementation satisfaction among customers and the frequency of projects completed on time and on budget are high. Project goals defined at the outset are often reached. Consequently, macs Software comes top for ‘Project success’ in both its peer groups, outpacing many of its local and international rivals.
Planning Survey 18
macs complete customers are largely satisfied with the vendor and its product. Excellent results for ‘Vendor support’ and ‘Implementer support’ as well as in the ‘Recommendation’, ‘Price-to-value’ and ‘Product satisfaction’ KPIs place macs Software comfortably ahead of many rivals in the aggregated ‘Customer satisfaction’ KPI.
Planning Survey 18
macs Software’s competitive win rate – based on the percentage of deals won in competitive evaluations against other vendors – is excellent. The product is quite specialized, with typically mid-sized manufacturing companies being the most likely to benefit from the insights into data it can provide.
Planning Survey 18
macs Software’s support and deep expertise for the business requirements of manufacturing companies clearly seems to convince customers in presales situations and customers are happy to be using macs complete rather than other planning products.
Planning Survey 18