Established in 2002, Jedox has grown into a team of 250 employees. The vendor serves 2,500 clients in 140 countries worldwide through its headquarters in Freiburg, Germany, its seven international offices, and a network of 250 partners and global alliances. Besides implementers, the vendor has extended its technology partner network to include Salesforce (including Tableau), Microsoft (Azure, Office, Power BI, Dynamics) and Qlik.
In January 2021, Jedox announced a $100+ million investment from global venture capital and private equity firm Insight Partners alongside existing investors Iris Capital, eCAPITAL and Wecken & Cie to accelerate customer growth and increase its global footprint while enhancing its CPM platform.
The company’s flagship product is Jedox, a flexible CPM and analytics platform with planning, budgeting and forecasting, reporting, analysis and financial consolidation capabilities. The solution offers both an Excel client and web interface as front ends. The Excel add-in is a classic spreadsheet interface combining well-known Excel functions with additional Jedox features. The web client has a browser-based spreadsheet interface – a type of Excel on the web – with additional functions. The underlying philosophy of Jedox is to extend the familiar Excel environment with specific analytics functionality. The software is available in the cloud (leveraging Microsoft Azure or other cloud infrastructure providers), on-premises, and also in private cloud environments.
The product is aimed at business power users who create individual planning and analytics applications. With the product’s own in-memory database, users have the advantage of a flexible multidimensional experience while staying in their familiar spreadsheet environment. However, tasks such as integrating data into Jedox OLAP Server using the vendor’s web-based Jedox Integrator product may require IT support. Trained business users can later take on responsibility for the administration and further development of Jedox applications. These applications can be published to large groups of users through Jedox Web and Jedox Mobile. Both centralized top-down and decentralized bottom-up planning scenarios can be implemented with Jedox. Furthermore, Jedox provides prebuilt content for different topics and industries created itself or by partners (e.g., for financial planning and management, financial consolidation and close, sales, HR, predictive forecasting and workflow management). This content is built on best practices and is available in Jedox’s own marketplace, which is integrated in the product.
Besides CPM functionality, Jedox offers good ad hoc reporting and OLAP analysis capabilities for business users. Reporting generally takes place in Excel using Excel’s own functionality, or in Jedox Web, which offers additional options for dynamic reporting and report distribution. Users can create reports, analyses and dashboards on the web from a spreadsheet interface closely resembling the functionality, look and feel of Excel. Both clients offer standard Excel charts for visualizing information as well as IBCS-compliant charts. Since Jedox is an open CPM platform, it also integrates with existing BI and analytics infrastructures and ecosystems. BI and analytics front ends such as Microsoft Power BI, Tableau, Qlik Sense and QlikView can connect to Jedox, leveraging prebuilt connectors, or can be extended with the planning, budgeting and forecasting capabilities of Jedox.
Artificial intelligence (AI) and predictive analytics are strategic initiatives for Jedox. With its recent releases, the vendor has introduced further automated AI features for data preparation, time series and driver-based predictions and scenarios (AIssisted™ Planning). AIssisted™ Planning is a web service that is integrated in Jedox to support planners with tasks such as predictive forecasting and pattern recognition (e.g., for clustering, classification). Jedox’s strategy is to create wizards and predefined models around the aforementioned technology stack to support business users with AI-enabled and ML features for increased agility and augmented planning and forecasting.
User & Use Cases
Besides planning, customers mainly use Jedox for ad hoc query and reporting (84 percent), standard/enterprise reporting (81 percent), basic data analysis (72 percent) and dashboards/scorecards (64 percent). 58 percent of respondents plan to use it for advanced analysis in the future. Jedox targets companies of all sizes across all industries. 69 percent of our sample of Jedox customers come from mid-sized companies (100-2,500 employees) with a median of 30 users (including 15 using planning functionality), but the mean of 60 users (23 for planning) indicates there are also some larger implementations. 63 percent of Jedox users are planning users – a little below the survey average of 66 percent – reflecting the fact that Jedox is essentially an integrated tool with strong planning as well as analytics functionality.
Current vs. planned use (besides planning)
Percentage of employees using Serviceware Performance
Planning users (as a percentage of all users)
Total number of users per company
Planning users per company
Company size (number of employees)
Summary of Jedox highlights
With 18 top ranks and 68 leading positions across six different peer groups, Jedox once again achieves an outstanding set of results in this year’s Planning Survey. Convincing ratings in numerous important KPIs help to consolidate its position as a market-leading planning and CPM platform that delivers considerable benefits to its customers. Companies can benefit from using Jedox in terms of improved integration of planning with reporting/analysis, reduced resource requirements for planning and increased transparency of planning. Overall, these benefits lead to a better quality of planning results for many customers. 96 percent of Jedox users say they would definitely or probably recommend their planning product to other organizations – an incredibly strong result, which is a great indicator of customer satisfaction with the vendor and its product.
Business Benefits – Top-ranked
Peer Group: Global Vendors
Planning Functionality – Top-ranked
Peer Group: Global Vendors
Flexibility – Top-ranked
Peer Group: Performance Management Specialists
Customer Experience – Top-ranked
Peer Group: Global Vendors
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