Information Builders WebFOCUS

Information Builders is a privately held company, founded in 1975 and with more than 60 offices worldwide. WebFOCUS, the vendor’s BI and analytics suite, was introduced in 1997. Information Builders also provides the iWay and Omni product lines, which are often used alongside WebFOCUS for data integration and data quality.

To summarize its core competencies and products, Information Builders uses the tagline ‘3i Data and Analytics Platform’, representing integration, integrity and intelligence. This refers to the entire cycle of integrating, managing and analyzing data. The vendor aims to support this process with its software and solutions tailored to customer requirements. Integration and integrity refer to solutions for data management, especially for data integration and data quality. iWay is a set of data integration tools offering more than 300 predefined connectors to different data sources. These tools have been incorporated into the Omni-Gen platform along with other platform technologies. Intelligence stands for the BI front end, WebFOCUS.

The WebFOCUS data and analytics platform is a web-based BI environment with front ends and decision support tools for formatted reporting, ad hoc reporting, dashboards and analysis, and a custom application development environment. With WebFOCUS, BI applications can be centrally administered and published to a large group of internal and external recipients. The solution now incorporates web-based tools, such as InfoAssist for ad hoc analysis and self-service data discovery; BI portal designer for designing and managing group portals, dashboards and content management; and Designer for data preparation and building interactive web applications as well as interactive InfoApps for non-technical consumers (especially in operational scenarios). Supporting operational analytics is actually a key strength of WebFOCUS. The solution delivers insights from data coming directly out of production systems. These capabilities have been extended across enterprises to enable analysis across any and all new systems that are engaged, including today’s cloud-based infrastructures. Information Builders aims to help organizations thrive through the pervasive use of trusted data and analytics at scale in every aspect of the business.

User & Use Cases

WebFOCUS is predominantly used in large organizations and serves them with a broad set of features ranging from ad hoc query capabilities to dashboards and reports. The latter is a core strength of the suite as demonstrated by this year’s survey results. Especially when it comes to serving the complex needs of thousands of users and supplying them with the information they require when they need it, WebFOCUS’ mature capabilities in terms of report definition, distribution and scalability for large amounts of users come into their own. The median number of WebFOCUS users lies at 550, way above The BI Survey average of 50 users. Its mean of 1784 users clearly shows that Information Builders is able to serve larger scenarios. Typically, these scenarios can be found in bigger enterprises. This year, 66 percent of Information Builders survey respondents came from companies with more than 2500 employees.

As operational analytics is a particular focus and strength of the software, customers seem more likely to adopt it throughout the organization than users of competitive products. WebFOCUS is used by 27 percent of employees in customer organizations (compared to The BI Survey average of 18 percent).

Current vs. planned use

N=30

5 products most often evaluated in competition with Information Builders

N=30

Percentage of employees using Information Builders

N=29

Number of users using Information Builders

N=29

Tasks carried out with Information Builders by business users

N=30

Company size (number of employees)

N=29

Summary of Information Builders WebFOCUS highlights

Information Builders scored especially well in the ‘Large global enterprise BI platforms’ peer group this year, achieving top rankings in over 62 percent of the KPIs. Overall, the vendor achieved 34 number one and 19 leading positions in its three peer groups this year.

Information Builders customers are keen to stress the vendor’s ability to support customers with broad BI and analytics functionality and to serve them in ‘modern’ scenarios such as operational, embedded or mobile BI. Especially impressive is its high rating in the new ‘Report distribution’ KPI, which is the best of all the vendors in The BI Survey 19.

Customers also see the vendor as customer-oriented, providing them with a high level of business benefits as well as good vendor support and sales experience.

Embedded BI – Top-ranked

Peer Group: Large international BI vendors

Functionality – Top-ranked

Peer Group: Large international BI vendors

Project success – Top-ranked

Peer Group: Large international BI vendors

Consistently outstanding in vendor support

Peer Group: Large international BI vendors

Price-to-value – Top-ranked

Peer Group: Large international BI vendors

Want to see the whole picture?

BARC’s Vendor Performance Summary contains an overview of The BI Survey results based on feedback from Information Builders WebFOCUS users, accompanied by expert analyst commentary.

Contact us to purchase the Vendor Performance Summary

BI Survey 19 Awards

Information Builders WebFOCUS

Peer Groups Embedded analytics-focused products, Large global enterprise BI platforms, Large international BI vendors
VendorInformation Builders Inc.
Number of responses30
ProductWebFOCUS BI and Analytics Platform
OfficesWorldwide
Employees>1.000
Customers10,000+
Revenues (2018)Undisclosed
Websitewww.informationbuilders.com

Product Video

Screenshots from Information Builders WebFOCUS

Quotes from the BI Survey 19

Especially when it comes to serving the complex needs of thousands of users and supplying them with the information they require when they need it, WebFOCUS’ mature capabilities in terms of report definition, distribution and scalability for large amounts of users come into their own.
The BI Survey 19
Excellent tool with a very high operational value regarding online instruction creation towards departments.
General manager, transportation and logistics, 100-2,500 employees
We have had IB WebFOCUS for approx 6 months and so far we absolutely love it, it has achieved everything we have set out to do with it so far. It is a solution I would highly recommend to anyone looking for a BI solution. During our RFP phase it was clear IB was far ahead of the competition especially once price/cost was factored in.
IT employee, retail/wholesale/trade, 100-2,500 employees
Excellent flexibility for report-writing and analytics. Vendor is great to work with.
Person responsible/Project manager for BI from IT department, services, 100-2,500 employees
Excellent product with a progressive roadmap. Roadmap really meshes with our own business and product priorities and roadmaps and easily embeds within our products. Knowledgeable, friendly and accessible staff - having a local presence with personnel with experience in our industry (health) was a huge positive for us.
Person responsible/Project manager for BI from IT department, healthcare, more than 100 employees