Infor is a global US-based vendor of ERP, CRM, BI, SCM and other business software solutions with venture capital funding from Golden Gate Capital Partners. The company was founded in 2002, is present in more than 170 countries worldwide and supports over 90,000 customers.
The Infor BI suite comprises the following components: Application Studio (for building Web-based BI applications), Office Plus (an add-in for Excel, Word and PowerPoint), Dashboards (for building and administering dashboards for the Web and mobile devices), OLAP Server and Designer (for modeling OLAP cubes). Predefined BI and performance management applications are also available for various business functions and industries with Infor Dynamic Enterprise Performance Management (d/EPM), including strategy management, budgeting, planning and financial consolidation. OEM partnerships with Cubeware, Bissantz and IBM Cognos address additional areas such as data integration, advanced analytics and print reporting.
All components use Infor’s OLAP Server, which stores data in multidimensional structures. Infor requires a relational database, most often Microsoft SQL Server or Oracle, for storing the repository (users, roles and reports from Application Studio and Office Plus). Through a meta layer named DataLinks, Infor has improved structured access to data in Infor or third party systems and the platform also supports access to Amazon Redshift.
Infor BI provides a multifaceted development environment for building custom BI and planning applications. Application Studio serves as the central component for building applications and, in the case of Infor d/EPM, business content. The product is marketed to mid-sized companies and large corporations in all industries and is designed for tech-savvy business power users who build BI applications in an environment similar to Excel.
User & Use Cases
Besides planning, standard reporting, ad hoc query and data analysis are the most common use cases with Infor BI. Building dashboard applications with the Infor BI Dashboards module is a popular future use case for 53 percent of our respondents, and 49 percent plan to perform advanced analysis in the future.
Infor BI, especially Application Studio, is focused on business power users in mid-sized companies and large corporations across all industries. 96 percent of our sample came from companies with more than 100 employees. This is to some extent the result of Infor’s previous strategy of selling its BI solutions to customers of its acquired ERP products such as Baan, Mapics and Lawson.
The median Infor installation has 120 users (50 of them are planners) but the mean figure of 164 users (with 82 planning users) indicates there are quite a few larger accounts.
Current vs. planned use (besides planning)
Percentage of employees using Infor BI
Planning users (as a percentage of all users)
Total number of users per company
Planning users per company
Company size (number of employees)
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BARC’s Vendor Performance Summary contains an overview of The Planning Survey results based on feedback from Infor BI users, accompanied by expert analyst commentary.Purchase the Vendor Performance Summary