Infor is a global US-based vendor of ERP, CRM, BI, SCM and other industry-focused business software solutions. The company was founded in 2002, has more than 170 offices in 41 countries and supports over 90,000 customers in around 200 countries. Infor is privately held by Golden Gate Capital, Koch Industries and Summit Partners.
Infor BI, the vendor’s original BI product, was initially developed by MIS long before 2002. Several acquired products were combined into the Infor BI suite, which includes components for dashboards, reporting, (OLAP) analysis, planning and financial consolidation. With the acquisition of BIRST in 2017, Infor’s BI portfolio has been enhanced with a cloud-based BI platform for formatted and ad hoc reporting, dashboarding and analysis. BIRST will be the strategic BI and analytics product in Infor’s business software portfolio. Since the acquisition, Infor has changed its go-to-market and product positioning strategy significantly, splitting its portfolio into BI and CPM products. BIRST is now positioned to serve BI usage scenarios and Infor BI – Infor’s existing BI and CPM product – to serve CPM usage scenarios. Infor BI and BIRST are marketed to mid-sized companies and large corporations in all industries.
Infor BI isn’t an out-of-the-box BI solution. The platform provides a multifaceted development environment for tech-savvy business power users to build custom CPM and BI applications. Predefined CPM and BI applications are also available for various business functions and industries with Infor Dynamic Enterprise Performance Management (d/EPM), including strategy management, budgeting, planning and financial consolidation. Infor d/EPM combines Infor BI as a platform with comprehensive application offerings.
BIRST will be Infor’s new cloud-based flagship platform for BI and analysis/data discovery. The product plays a significant role in Infor’s BI and cloud strategy. According to the vendor, BIRST will be able to connect to Infor’s operational systems such as ERP and CRM, as well as to Infor BI’s underlying OLAP database in the future. One of BIRST’s particular strengths is its access to many different data sources and their combination in the product’s integrated semantic layer, which will be exposed to users.
User & Use Cases
Current vs. planned use (besides planning)
Percentage of employees using Infor BI
Planning users (as a percentage of all users)
Total number of users per company
Planning users per company
Company size (number of employees)
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