Infor d/EPM
[The BI & Analytics Survey 22 results, not included in The BI & Analytics Survey 23] Infor d/EPM is a flexible CPM product combined with prebuilt business content. The platform provides a multifaceted development environment for tech-savvy business power users to build custom CPM and analytics applications. Predefined CPM applications are available for various business functions and industries, including strategy management, budgeting, planning, financial consolidation, workforce planning and budgeting.
Infor is a global US-based vendor of industry-focused business software solutions. The company was founded in 2002, has 140 locations worldwide and supports over 65,000 customers in around 180 countries. Infor is privately held by Koch Industries.
Infor’s CPM, BI and analytics portfolio comprises two main solutions: Infor Dynamic Enterprise Performance Management (d/EPM) and Infor Birst. Infor d/EPM is the vendor’s original analytics and CPM product and was initially developed by MIS long before 2002. Infor d/EPM includes components for dashboards, reporting, OLAP analysis, planning and financial consolidation. In addition to providing formatted and ad hoc reporting, dashboarding, self-service data discovery and advanced analysis, Birst offers a full-stack cloud platform for BI and analytics that includes ETL and data preparation, data warehousing, mobile access and machine learning integration.
Since the acquisition of Birst in 2017, Infor has changed its go-to-market and product positioning strategy significantly, splitting its portfolio into CPM and analytics products, which are integrated with each other. Infor d/EPM is now positioned to serve CPM usage scenarios (including planning and financial consolidation) and Birst to serve analytics use cases.

User & Use Cases
Customers mainly use Infor d/EPM for ad hoc query (87 percent), standard/enterprise reporting (83 percent), basic data analysis (77 percent) and budgeting/planning (77 percent). 47 percent of respondents plan to use it for dashboards/scorecards in the future. Infor d/EPM targets large corporations and mid-sized companies across all industries. 50 percent of our sample of Infor d/EPM customers come from large corporations (more than 2,500 employees) with a median of 77 users, but the mean of 246 users indicates there are also several larger implementations. Infor d/EPM is geared to business power users with functionality for various analytics and CPM tasks.
Typical tasks carried out with Infor d/EPM by business users include viewing reports/navigating dashboards (97 percent), analyzing/exploring data (77 percent) and creating reports/dashboards (63 percent), which demonstrates the feature-richness of the product. Customers achieve an average of 10 percent usage penetration among all employees, which is below the survey average of 18 percent. This indicates that the product is focused more on trained business power users than the majority of employees.
Current vs. planned use
N=28

5 products most often evaluated in competition with Infor d/EPM
N=28

Percentage of employees using Infor d/EPM
N=30

Number of users using Infor d/EPM
N=30

Tasks carried out with Infor d/EPM by business users
N=30

Company size (number of employees)
N=30

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BARC’s Vendor Performance Summary contains an overview of The BI Survey results based on feedback from Infor d/EPM users, accompanied by expert analyst commentary.
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