Infor is a US-headquartered global vendor of business software solutions with venture capital funding from Golden Gate Capital Partners. The company was founded in 2002, currently employs 13,000 people, has 153 offices in 41 countries and supports over 73,000 customers in around 200 countries. In its last fiscal year (2015), Infor had revenues of $ 2.8 billion.
Infor offers a suite for BI and performance management, which is developed by around 150 people in Darmstadt, Germany, and Prague, Czech Republic. The product history of Infor BI, however, dates back long before 2002. Infor BI was initially developed by the German vendor MIS. The suite comprises various different products including Infor BI Application Studio (for building Web-based BI applications), Infor BI Office Plus (an add-in for Excel, Word and PowerPoint), Infor BI Dashboards (for building and administering dashboards for the Web and mobile devices) and Infor BI Designer (for modeling OLAP cubes).
All components use the Infor BI OLAP Server, which stores data in multidimensional structures. Pre-defined BI and performance management applications are also available for various business functions and industries with Infor Dynamic Enterprise Performance Management (Infor d/EPM), including strategy management, budgeting, planning and financial consolidation.
Infor BI is a platform and multifaceted development environment for creating various kinds of BI and planning applications. Typically, tech-savvy and trained power users in business departments develop these tailored applications and provide them to end users, who generally access them via a Web browser or the Excel client as an interface.
User & Use Cases
Standard reporting, ad hoc query, basic data analysis as well as planning and budgeting are the most common use cases with Infor BI. However, building dashboard applications with the relatively new Infor BI Dashboards module is now on the agenda of more than half of our respondents. Advanced analysis is also a future use case for many customers.
Infor BI, especially Application Studio, is focused on business power users in mid-sized companies and large corporations across all industries. Almost 95 percent of our sample comes from companies with more than 100 employees. This is to some extent a result of Infor’s previous strategy of selling its BI solutions to customers of its acquired ERP products such as BaaN, Mapics and Lawson.
The median Infor installation has 100 users but the mean of 402 users indicates there are quite a few larger accounts. Only eight percent of employees per implementation are using Infor, which is well below average.
Current vs. planned use
n = 56
5 products most often evaluated in competition with Infor
n = 154
Percentage of employees using Infor
n = 55
n = 53
Number of users using Infor
n = 48
Tasks carried out with Infor by business users
n = 52
Company size (number of employees)
n = 56