Infor is a global US-based vendor of ERP, CRM, analytics, SCM and other industry-focused business software solutions. The company was founded in 2002, has 170 locations worldwide and supports over 67,000 customers in around 200 countries. Infor is privately held by Golden Gate Capital, Koch Industries and Summit Partners.
Infor Dynamic Enterprise Performance Management (d/EPM), formerly Infor BI, the vendor’s original analytics and CPM product, was initially developed by MIS long before 2002. Several acquired products were combined into Infor d/EPM, which includes components for dashboards, reporting, OLAP analysis, planning and financial consolidation. Since then, Infor has re-architected all the products into a single, integrated platform. With the acquisition of Birst in 2017, Infor’s analytics portfolio has been enhanced with an enterprise class, cloud platform for BI and analytics. In addition to providing formatted and ad hoc reporting, dashboarding, self-service data discovery and advanced analysis, Birst differentiates itself by offering a full-stack solution that includes ETL and data preparation, data warehousing, mobile access and machine learning integration.
Infor d/EPM is a flexible CPM product combined with business content. The platform provides a multifaceted development environment for tech-savvy business power users to build custom CPM and analytics applications. Predefined CPM applications are available for various business functions and industries, including strategy management, budgeting, planning, financial consolidation, workforce planning and budgeting and others. Application offerings include predefined data models, workflows, standard reports and analyses for various topics and industries. Recently, the vendor introduced a new version of Infor d/EPM with modernization improvements such as business-user-friendly, web-based modeling and administration, scalability and performance and redesigned user interfaces.
Birst is Infor’s cloud-based flagship BI and analytics platform and plays a significant role in Infor’s unified cloud strategy, providing single provisioning for all cloud application services. According to the vendor, Birst connects to Infor’s business applications such as ERP and CRM, to Infor d/EPM’s underlying OLAP database, as well as to non-Infor systems. One of Birst’s particular strengths is its ability to connect to many different data sources and automatically generate an analytic-ready data warehouse and semantic layer. In fact, for selected Infor Applications (e.g., CloudSuite Analytics, Lawson Analytics), Infor provides an analytic-ready data warehouse with semantic layer, predefined KPIs, reports and dashboards.
User & Use Cases
Customers mainly use Infor d/EPM today for standard/enterprise reporting (91 percent), ad hoc query (91 percent), budgeting/planning (81 percent) and basic data analysis (72 percent). 44 percent of respondents plan to use it for dashboards/scorecards and 38 percent for advanced analysis in the future. Infor d/EPM targets mid-sized and large companies across all industries. 44 percent of our sample of Infor d/EPM customers come from mid-sized companies (100-2,500 employees) with a median of 43 users, but the mean of 222 users indicates there are also several larger implementations. Infor d/EPM is geared to business power users with functionality for various analytics and CPM tasks. Typical tasks carried out with Infor d/EPM by business users include viewing/navigating data (89 percent), exploring/analyzing data (81 percent) and creating reports (69 percent), which demonstrates the feature-richness of the product. Customers achieve an average of 9 percent usage penetration among all employees (compared to the survey average of 17 percent). This indicates that the product is focused more on trained business power users than the majority of employees.
Current vs. planned use
5 products most often evaluated in competition with Infor d/EPM
Percentage of employees using Infor d/EPM
Number of users using Infor d/EPM
Tasks carried out with Infor d/EPM by business users
Company size (number of employees)
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