Diver Platform

Dimensional Insight is a privately held company based in Burlington, Massachusetts, with three more offices across the USA, and additional offices in six international locations across EMEA and APAC. The company helped pioneer the modern business intelligence industry with its high performance BI platform, named Diver.

Diver’s core strength is its ability to empower entire companies with self-service analytics needed to meet operational performance and compliance requirements. This business proposition has been successful and earned Dimensional Insight and its global ecosystem of strong partners over 2,600 customers in 31 countries.

The Diver Platform is the underlying technology behind Dimensional Insight’s customized solutions for a large number of different industries, including healthcare, manufacturing, supply chain services and financial services. Dimensional Insight’s expertise from thirty years experience in the industry combined with pre-built applications and dedication to customer support results in strong positions across many KPIs in The BI Survey 17.

Founded in 1989, Dimensional Insight set out to create an integrated platform with tools that address the various BI project roles. Today, Diver includes ETL, administration, dashboards, data modeling, self-service reporting and a high-performance columnar database capable of scaling to address big data use cases. Significant value develops from having deep domain expertise in metadata specific to the company’s target industries and business functions. That value is combined with data connectors, metrics and business rules and serves as a key propeller of fast ROI and user satisfaction.

With proven platform performance, specialized industry expertise and a track record of highly rated support, Dimensional Insight’s Diver is positioned for continuing success. The company’s documented achievements with delighted customers in its core markets of regulated industries around the world provide strong endorsement and high scores in The BI Survey.

User & Use Cases

Dimensional Insight’s customer base consists primarily of medium-sized companies where they achieve an above average penetration rate. The company’s median number of users is above average, which is a reflection of the company’s focus on operational teams within manufacturing and healthcare provider organizations.

Most users use Dimensional Insight for standard/enterprise reporting, ad hoc queries and basic data analysis. Plenty of customers also use the product for dashboards/scorecards and a decent percentage plan to use the tools for budgeting/planning, advanced analysis and financial consolidation.

Dimensional Insight customers often choose the product after evaluating and disregarding IBM Cognos Analytics, Microsoft Power BI, QlikView, Tableau and Microsoft SQL Server Reporting Services.

The majority of Dimensional Insight’s customers purchase and run the product on-premises through upfront perpetual licenses. This makes the most sense given the company’s long history working with IT departments. Nearly a quarter have subscription licenses. Customers pick Dimensional Insight proving the company’s value proposition for well-founded and established domain-specific BI solutions within the mid-market.

Current vs. planned use

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Business Intelligence Use Cases of Dimensional Insight

5 products most often evaluated in competition with Dimensional Insight

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5 products most often evaluated in competition with Dimensional Insight

Percentage of employees using Dimensional Insight

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Percentage of employees using Dimensional Insight

Number of users using Dimensional Insight

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Tasks carried out with Dimensional Insight by business users

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Tasks carried out with Dimensional Insight by business users

Company size (number of employees)

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Diver Platform

Peer Groups Americas-focused vendors, Dashboarding-focused products, Self-service reporting-focused products
VendorDimensional Insight
Number of responses38
OfficesHeadquartered in Burlington, MA, with eight other offices in six countries
Employees140
Customers2,600
Revenues (2016)Undisclosed
Web sitewww.dimins.com