This screen shows the responses to a single question in The BI & Analytics Survey. You can choose the question in the dropdown box in the top left corner of the report. The filters to the left of the screen can be used to modify the chart.
N = 1781
The KPI Dashboard allows you to compare product results by criteria (KPIs). For each KPI, values are shown for all the products in the peer group selected in the peer group filter. The peer group average is displayed as a gray bar. All products displayed above the gray bar are above average in the peer group, and those below the gray bar are below average. At the top of the screen, you can choose which KPI and peer group to analyze.
This report shows a summary of the KPI results for a single product. The dashboard displays the results for aggregated KPIs in bold and the root KPIs in regular. Simply select a peer group and product in the filters at the top of the screen. The product filter will only display the products in the selected peer group. The peer group filter will only display the peer groups in which the selected product appears.
This screen allows you to make your own short list of products and compare them directly against each other based on multiple criteria. First select a peer group that you want as the basis for the product comparison in the filter. Then select the relevant criteria (KPIs). Multiple KPIs can be selected in this filter. Finally select the products you wish to compare.
The BI & Analytics Survey Analyzer web app is an interactive tool that enables you to perform your own custom analysis of The BI & Analytics Survey data. The app contains results from all the questions asked in The BI & Analytics Survey 22. Product-related results based on a series of important criteria (known here as KPIs – Key Performance Indicators) are also available to view.
Abbreviation | Question |
---|---|
Benefits: Accurate reporting | To what extent has the accuracy of your reporting, analysis or planning improved? |
Benefits: Better decisions | To what extent do you now make better business decisions through better analysis? |
Benefits: Competitive advantage | To what extent has your competitive advantage increased? |
Benefits: Costs | To what extent have you reduced costs? (IT or non-IT) |
Benefits: Customer satisfaction | To what extent has your customer satisfaction improved? |
Benefits: Data quality | To what extent has your data quality improved? |
Benefits: Employee satisfaction | To what extent has your employee satisfaction improved? |
Benefits: Faster reporting | To what extent has your reporting, analysis or planning become faster? |
Benefits: Headcount | To what extent have you saved on headcount in business departments or IT? |
Benefits: Operational efficency | To what extent has your operational efficiency improved? |
Benefits: Increased revenues | To what extent have your revenues increased? |
Capabilities: Advanced analytics capabilities | How would you rate the capabilities of your BI & analytics product for advanced & predictive analytics? |
Capabilities: Creating dashboards/reports | How would you rate the capabilities of your BI & analytics product for creating dashboards? |
Capabilities: Distribution of reports/analyses compiled | How would you rate the capabilities of your BI & analytics product for the distribution of reports? |
Capabilities: Data preparation | How would you rate the capabilities of your BI & analytics product for data preparation? |
Capabilities: Performing analyses | How would you rate the capabilities of your BI & analytics product for performing analyses? |
Capabilities: Planning, budgeting and forecasting capabilities | How would you rate the capabilities of your BI & analytics product for planning and budgeting? |
Capabilities: Running ad hoc queries | How would you rate the capabilities of your BI & analytics product for the support of ad hoc queries? |
Demographics: Country | Country |
Demographics: Department | Which department do you work in? |
Demographics: Departments using BI & analytics | Which departments use BI & analytics applications? |
Demographics: European region | European region |
Demographics: Industry | Industry sector |
Demographics: Number of BI & analytics product users | Number of BI & analytics product users |
Demographics: Number of BI & analytics users | Number of BI & analytics users |
Demographics: Number of employees | Number of employees |
Demographics: Position | Position in company |
Demographics: Region | Region |
Implementation: Admin satisfaction – technical | How do you rate the level of administrator satisfaction with the implementation? |
Implementation: Project length | How long did it take to implement the BI & analytics software? |
Implementation: Project on-budget | Was your project completed within the budget originally specified? |
Implementation: Project on-time | Was your project completed within the timeframe originally specified? |
Implementation: User satisfaction | How do you rate the level of user satisfaction with the implementation of your project? |
Product: Application age | When did your company start using the product? |
Product: Data volume | What is the amount of data in the databases used with your product? |
Product: Front-end product SAP BW | Please indicate the front-end products you use with SAP BW. |
Product: Price-to-value | How would you rate the price-to-value of your BI & analytics product? |
Product: Product satisfaction | To what degree are you satisfied with your BI & analytics product? |
Product: Query response time | What is the typical query response time that end users see? |
Product: Recommendation of product | Would you recommend others to buy your BI & analytics product? |
Product: Tasks carried out by business users | Which tasks are carried out by business users in your company with your BI & analytics tool? |
Product: Usage problems | What are the most serious problems you have encountered in using the product? | Sales experience: General behavior | How would you rate the vendor's general conduct during the purchasing process? |
Sales experience: Industry knowledge | How would you rate the vendor's understanding of your industry-specific requirements during the purchasing process? |
Sales experience: Marketing/sales promises kept | How would you rate the vendor's ability to keep marketing/sales promises? |
Sales experience: Pricing/contract flexibility | How flexible was the vendor in terms of pricing and contract? |
Sales experience: Product evaluation/contract negotiation | How would you rate your experience with the vendor when evaluating the product and during contract negotiation? |
Sales experience: Understanding of needs | How would you rate the vendor's ability to understand your organization's needs? |
Sales experience: Vendor responsiveness | How timely and thorough were the vendor's responses to product-related and technical questions you had? |
Selection: Acquired products | Which products has your organization acquired? |
Selection: Chosen product | With which product are you most familiar? |
Selection: Evaluated products | Which products has your organization evaluated? |
Selection: Reasons for replacing BI & analytics systems | Reasons for replacing/abolishing BI & analytics system(s)? |
Selection: Reasons to buy | Why was the product chosen? |
Selection: Replaced BI & analytics systems | Has your organization replaced/abolished BI & analytics systems in the last 12 months? |
Selection: Selection type | Did your organization conduct a formal product selection? |
Support: Implementer support | How do you rate the support provided by the implementer? |
Support: Vendor support | How do you rate the support provided by the vendor? |
Tasks: Ad hoc query and reporting | Do you use or plan to use the application for ad hoc query and reporting? |
Tasks: Advanced analytics | Do you use or plan to use the application for advanced analytics? |
Tasks: Basic data analysis | Do you use or plan to use the application for basic data analysis? |
Tasks: Dashboards/Scorecards | Do you use or plan to use the application for dashboards/scorecards? |
Tasks: Financial consolidation | Do you use or plan to use the application for financial consolidation? |
Tasks: Planning/Budgeting/Forecasting | Do you use or plan to use the application for planning, budgeting and forecasting? |
Tasks: Standard/Enterprise reporting | Do you use or plan to use the application for standard/enterprise reporting? |
Trends: Cloud BI | Does your company use cloud BI with your BI & analytics tool? |
Trends: Data preparation | Does your company use your BI & analytics tool for data preparation? |
Trends: Embedded BI | Does your company use your BI & analytics tool for embedded BI? |
Trends: Mobile BI | Does your company use a mobile BI product? |
Trends: Operational BI | Does your company use your BI & analytics tool with real-time data? |
Trends: Self-service | Does your company use self-service BI and analytics with your BI & analytics tool? |
Trends: Spatial/Location analysis | Does your company use your BI & analytics tool for spatial/location analysis? |
Trends: Visual analysis | Does your company use your BI & analytics tool for visual analysis? |
Trends: Visual design | Does your company use your BI & analytics tool for visual design standards? |
Business software generalists have a broad product portfolio that is not limited to BI and analytics, including most (or all) types of enterprise software for a variety of business requirements (e.g., ERP).
Products that focus on creating advanced and highly sophisticated dashboards.
Includes products that focus on visual data discovery and advanced data visualization.
Includes reporting and analytics products that can be embedded in other business applications (e.g., ERP systems).
BI & Analytics specialists are software vendors who focus solely on BI and/or analytics. Often, they have just one product in their portfolio.
Includes products that provide integrated functionality for BI, analytics and performance management, especially planning and budgeting.
Includes products used in the largest deployments (median of at least 120 users and a majority of installations in large companies with more than 2,500 employees in the last four editions of this survey). Products must be equipped with functionality for enterprise deployments and serve a broad range of BI and analytics use cases.
Includes products from companies with annual revenues of $200m+ and a truly international reach (partner ecosystem, on-site locations, global installations and revenues).
Products in this peer group are typically (but not exclusively) used in small and midsize scenarios and/or departmental implementations with a moderate number of users and data volumes.
Products in this peer group are typically (but not exclusively) used in large scenarios and/or enterprise-wide implementationswith a large number of users and data volumes.
Includes products that focus on self-service reporting and ad hoc analysis.
Product | Number of answers |
---|---|
Bissantz | 60 |
CALUMO | 33 |
Cubeware | 32 |
DigDash | 30 |
Domo | 39 |
Dundas | 30 |
Entrinsik | 42 |
IBM Cog. Analytics | 31 |
IBM Plan. Analytics | 33 |
Infor d/EPM | 30 |
InfoZoom | 45 |
Logi Analytics | 32 |
Looker | 32 |
Microsoft Excel | 121 |
Microsoft Power BI | 168 |
MicroStrategy | 90 |
Oracle Analytics Cloud | 32 |
Phocas | 35 |
Pyramid | 35 |
Qlik Sense | 96 |
QlikView | 83 |
Report One | 36 |
SAP Analytics Cloud | 47 |
SAP BO BI | 94 |
SAS Platform | 32 |
SAS Visual Analytics | 30 |
Serviceware Perf. | 34 |
Tableau | 86 |
TARGIT | 57 |
Zoho Analytics | 34 |
Aggregated KPIs | Root KPIs |
---|---|
Business Value | Business Benefits |
Project Success | |
Project Length | |
Customer Satisfaction | Price to Value |
Product Satisfaction | |
Vendor Support | |
Implementer Support | |
Recommendation | |
Functionality | Dashboards |
Distribution of Reports | |
Ad Hoc Query | |
Analyses | |
Advanced Analytics | |
Planning and Budgeting | |
Customer Experience | Self-Service |
Ease of Use | |
Flexibility | |
Query Performance | |
Performance Satisfaction | |
Sales Experience | |
Innovation | Cloud BI |
Data Preparation | |
Visual Analysis | |
Visual Design Standards | |
Location Intelligence | |
Mobile BI | |
Operational BI | |
Embedded BI | |
Competitiveness | Considered for Purchase |
Competitive Win Rate | |
KPI | Short explanation |
---|---|
Business Benefits | This KPI is based on the achievement level of a variety of business benefits. |
Project Success | This KPI is based on the implementation satisfaction level and the frequency of projects completed on time and on budget. |
Project Length | This KPI is based on how quickly the product is implemented. |
Business Value | This aggregated KPI combines the Business Benefits, Project Success and Project Length KPIs. |
Price to Value | This KPI is based on how users rate their BI tool in terms of price to value. |
Recommendation | This KPI is based on how many users would recommend the product to others. |
Vendor Support | This KPI measures user satisfaction with the level of vendor support provided for the product. |
Implementer Support | This KPI measures user satisfaction with the level of the implementer’s support for the product. |
Product Satisfaction | This KPI is based on the level of satisfaction with the product. |
Customer Satisfaction | This aggregated KPI combines the Price to Value, Recommendation, Vendor Support, Implementer Support and Product Satisfaction KPIs. |
Dashboards | This KPI is based on how users rate their BI tool for creating dashboards/reports (data selection, data visualization, formatting/layout). |
Distribution of Reports | This KPI is based on how users rate their BI tool in terms of its support for the distribution of reports (dispatch/publication, scheduling, formats). |
Ad Hoc Query | This KPI is based on how users rate their BI tool in terms of its support for ad hoc queries (data access, drag-and-drop, suitability for business users). |
Analyses | This KPI is based on how users rate their BI tool for performing analyses (KPI calculations, data navigation, predefined analyses). |
Advanced Analytics | This KPI is based on how many survey respondents use advanced analysis (such as predictive analysis, data mining, machine learning) with their BI tool and how users rate those capabilities. |
Planning and Budgeting | This KPI is based on how users rate their BI tool in terms of its planning & budgeting capabilities (modeling, masks, workflows, plan data input). |
Functionality | This aggregated KPI combines the Dashboards, Distribution of Reports, Ad Hoc Query, Analyses, Advanced Analytics and Planning and Budgeting KPIs. |
Self-Service | This KPI is based on how many sites currently use self-service features with their BI tool. |
Ease of Use | This KPI is based on how often the product was chosen for its ease of use, and on the level of complaints about ease of use post-implementation. |
Flexibility | This KPI is based on how often the product was chosen for its flexibility, and on the frequency of complaints about user flexibility post-implementation. |
Query Performance | This KPI is based on how quickly queries respond (adjusted by data volume). |
Performance Satisfaction | This KPI measures the frequency of complaints about the system’s performance. |
Sales Experience | This KPI is based on how respondents rate the sales/purchasing experience with the vendor. |
Customer Experience | This KPI combines the Self-Service, Ease of Use, Flexibility, Query Performance, Performance Satisfaction and Sales Experience KPIs. |
Cloud BI | This KPI is based on how many sites currently use the product in a cloud environment. |
Data Preparation | This KPI is based on how many survey respondents use data preparation. |
Visual Analysis | This KPI is based on how many sites currently use visual analysis with their BI tool. |
Visual Design Standards | This KPI is based on how many sites currently use visual design standards with their BI tool. |
Mobile BI | This KPI is based on how many sites currently use mobile BI with their BI tool. |
Location Intelligence | This KPI is based on how many sites currently use spatial/location analysis with their BI tool. |
Operational BI | This KPI is based on how many sites currently use real-time data from transactional systems with their BI tool. |
Embedded BI | This KPI is based on how many survey respondents use embedded BI. |
Innovation | This KPI combines the Cloud BI, Data Preparation, Visual Analysis, Visual Design Standards, Location Intelligence, Mobile BI, Operational BI and Embedded BI KPIs to measure the product’s level of innovation. |
Considered for Purchase | This KPI is based on whether respondents considered purchasing the product. |
Competitive Win Rate | This KPI is based on the percentage of wins in competitive evaluations. |
Competitiveness | This aggregated KPI combines the Considered for Purchase and Competitive Win Rate KPIs. |